TalkTalk Business

The Estate Readiness Report 2026/27

Is your estate fit
for what comes next?

A free 32-page planning guide for public sector leaders, with a 16-question self-assessment to show which gaps to close first.

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Cover of The Estate Readiness Report 2026/27 32 pages · Free
Written for Schools & multi-academy trusts Local authorities Housing associations Central government departments

Demand has outpaced the estate

Public sector estates are being asked to carry more traffic, more devices and more accountability than ever – often on infrastructure specified for a different decade. Four of the findings that drive the report.

The security floor is moving 73% of secondary schools identified a breach or attack in the last 12 months.
The financial case is asymmetric 20–35% lower cost per transaction reported where channel shift works and the estate can carry it.
Demand is already live 13m people already use GOV.UK One Login across 120+ government services.
The window is narrowing 2030 DfE standards land in 2030. CAF v4.0 is live and GovAssure is expanding.

Sources listed in full in the report.

£10.14m

The estimated cost of the 2020 ransomware attack on Redcar and Cleveland Borough Council. 135,000 residents lost access to online services for weeks.

Cyber incidents arrive under pressure, at speed and without the room to control costs or operational impact.

Find out where your estate is exposed

The Estate Readiness Gap Model

Five connected gaps.
One resilient estate.

A shared language for triaging investment, a defensible basis for budget conversations and a structured way to sequence work through to 2030. Each gap can be scored – and each one feeds the next if it’s left open.

01

Connectivity

Bandwidth, resilience and quality of service versus what services, staff and users actually need right now.

02

Coverage

Where the estate is well connected and where it isn’t – Wi-Fi dead zones, rural sites, 5G gaps and credible altnet options.

03

Visibility

Actual performance, security posture and usage versus what leadership can see in real time. If you can’t see it, you can’t manage it.

04

Security

Controls, monitoring and response versus CAF v4.0, GovAssure, DfE standards and the threats your estate faces today.

05

Scalability

Today’s capacity envelope versus what it takes to absorb the AI, cloud, IoT and service-redesign roadmap you’ve already committed to.

The report shows how to score each gap, and which to close first.

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A council chamber
Students working in a classroom

Gaps hit services first

The report walks through what infrastructure gaps look like on the ground, sector by sector.

Education

When the network drops, the lesson stops. When safeguarding systems drop, something more serious starts.

Local government

If something breaks across 40 sites on 40 contracts, recovery is only as fast as the weakest link.

Housing

In housing, a connectivity problem soon becomes a missed repair or a repeat visit.

Read the sector analysis in the report
“Infrastructure risk never shows up as ‘infrastructure’ on a line anywhere. It’s overtime, a delayed project, an unplanned spend somewhere else entirely. Once an organisation starts looking for it that way, it starts appearing in places you weren’t expecting.”
Mark CunninghamHead of Public Sector, TalkTalk Business
“You rarely get one big outage that gives the game away. It’s more a sense that you’ve stopped planning ahead and started just keeping the lights on.”
Andrew CarrGroup IT Manager, Kedleston Group

Get the report

A planning tool, not a product pitch.

32 pages of public sector analysis and fully referenced data, with examples from schools, councils and housing – written to help your leadership team agree where the estate stands and what to fix first.

The Estate Readiness Gap Model, explained

A 16-question self-assessment for your leadership team

Three commercial approaches to doing more with less

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